Letter That Brought A Catering Manager To Joyful Tears, After an Indian Wedding

This is a true story. I visited a Catering Sales Manager to talk about joining ShaadiShop, and not long into our conversation he shared a letter from the bride and groom from an Indian wedding that he booked at the venue.

It was a glowing account of how amazing he was to work with and how happy they were to have their wedding there. It included specific examples of this Catering Manger going out of his way to ensure their wedding weekend was exactly as they envisioned.

The couple sent the letter to him as well as a copy to the hotel’s General Manager, after their wedding.

He was able to “whisk” out the letter in no time because it was actually framed, on a stand displayed on his desk. He literally got teary-eyed as he talked about how much he appreciated the gesture of this couple and the fact that they sent it to his General Manager as well.

Later that venue went through a complete renovation of their function space and lobby. And that Catering Manager invited that couple back for a private tour once all of the construction was complete. They continue to advocate for that venue.

{Conclusion}

All the web ads, radio plugs, direct mail campaigns in the world cannot replace that kind of connection. The Catering Manager did a stellar job and is {ongoing} reaping the rewards for it.